Custom, special order, and ready-to-assemble products, as well as bedding, pillows, mattress protectors, closeout items, protection plans, and delivery charges, are non-cancellable and non-refundable. Items sold "as is" carry no warranties, and all sales are final. However, other merchandise may qualify for refund, subject to a 20% restocking fee, within 24 hours of receipt, pending return approval (no damage, smoking, or pet-related issues). Refunds are typically issued within 10 business days back to the original form of payment, except for cash payments, for which a check will be issued.

If merchandise is listed for sale at a lower price within 30 days of the purchase date, a refund for the price difference will be issued. This guarantee is subject to the following conditions: 1. The lower price must be based on identical terms offered by an authorized retailer located within a 50-mile radius of the store where the item was purchased. 2. This guarantee does not apply to lower prices resulting from rebates, merchandise not readily available, floor samples, limited quantity offers, close-outs, or discontinued models.

Custom order requires a 30% down payment. Customer orders are non-cancelable and nonrefundable. A salesperson must verify with you all your information on your special order. Furniture & ApplianceMart will provide free of charge any repairs that are delivery related damage (scratches, nicks, chips, etc.) if reported to our company within three business days after delivery. Custom order products cannot be purchased online. Due to this items wide verity of customizable features we require a sales person to work one-on-one with our customers, to make sure everyone gets exactly what they want. Please make sure your furniture and appliances will physically fit through the doors and into your room and is the right size for the room before placing your order. Please visit or contact your nearest store to get your custom order started.