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Ashley Furniture/Outlet - Janesville
2600 Humes Rd Suite 140
Janesville, WI 53545
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Monday: 10am - 4pm
Tuesday + Thursday: 12pm - 8pm
Friday: 8am - 4pm
Sunday: 11am - 6pm
Ashley Furniture - Kenosha
12185 77th Street
Kenosha, WI 53142
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Fri-Sun: 11am - 6pm
Furniture & ApplianceMart- Madison West
2404 W Beltline Hwy
Madison, WI 53713
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Mon - Sat: 10am-6pm
Furniture & ApplianceMart- Marshfield
503 E. Ives Street
Marshfield, WI 54449
866-638-1957
Showroom Hours:
Mon – Fri: 10am – 7pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Pick-Up Hours:
Monday + Tuesday: 10am - 6pm
Thursday - Saturday: 10am - 6pm
Warehouse
2917 Business Park Drive
Stevens Point, WI 54482
Monday - Friday: 8am - 8pm
Saturday - Sunday: 10am - 7pm

1-866-638-1957
Furniture & ApplianceMart- Rhinelander
2068 North Stevens Street
Rhinelander, WI 54501
866-638-1957
Showroom Hours:
Mon – Fri: 9am – 7pm
Sat: 9am – 5pm
Sun: 10am – 5pm

Pick-Up Hours:
Monday, Thursday, Friday: 11am - 7pm
Tuesday & Wednesday: 9am - 4pm
Saturday: 9am - 5pm
Sunday: 10am - 5pm
Furniture & ApplianceMart- Stevens Point
1015 Commons Cir
Plover, WI 54467
866-638-1957
Showroom Hours:
Mon – Fri: 10am – 8pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Pick-Up Hours:
-Pick-Ups Available At Our Distribution Center In The Stevens Point Business Park Only-
Monday - Friday: 10am - 5pm
Furniture & ApplianceMart- Wausau
1820 Stewart Avenue
Wausau, WI 54401
866-638-1957
Showroom Hours:
Mon – Fri: 10am – 8pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Pick-Up Hours:
Monday - Friday: 10am - 8pm
Saturday: 10am - 6pm
Sunday: 11am - 5pm
Ashley Furniture - Appleton
4731 W. Lawrence
Appleton, WI 54914
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Monday + Tuesday: 11am - 7pm
Thursday: 11am - 7pm
Saturday: 10am - 7pm
Sunday: 11am - 6pm
Ashley Furniture - Green Bay
700 Willard Dr.
Green Bay, WI 54303
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Tuesday - Saturday: 10am - 6pm
Ashley Furniture - Madison East
2302 East Springs Drive
Madison, WI 53704
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Monday: 10am - 2pm
Thursday + Friday: 10am - 6pm
Ashley Furniture - Madison West
2404 W Beltline Hwy
Madison, WI 53713
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Mon - Sat: 10am-6pm
Ashley Furniture - Stevens Point
1015 Commons Circle
Plover, WI 54481
866-638-1957
Showroom Hours:
Mon – Fri: 10am – 8pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Pick-Up Hours:
-Pick-Ups Available At Our Distribution Center In The Stevens Point Business Park Only-
Monday - Friday: 10am - 5pm
Ashley Furniture - Marshfield
503 E. Ives Street
Marshfield, WI 54449
866-638-1957
Showroom Hours:
Mon – Fri: 10am – 7pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Pick-Up Hours:
Monday + Tuesday: 10am - 6pm
Thursday - Saturday: 10am - 6pm
Ashley Outlet of Oshkosh
1205 S. Washburn St.
Oshkosh, WI 54904
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Monday - Friday: 10am – 8pm
Saturday: 10am - 7pm
Sunday: 11am – 6pm
ApplianceMart - Pewaukee
1230 Capitol Dr.
Pewaukee, WI 53072
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Friday + Saturday: 10am - 6pm
Sunday: 11am - 5pm
Ashley Furniture - Pewaukee
1230 Capitol Dr.
Pewaukee, WI 53072
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Friday - Sunday: 11am - 7pm
Ashley Furniture - Greenfield
4771 South 27th Street
Greenfield, WI 53221
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Friday + Saturday: 10am - 6pm
Sunday: 11am - 5pm
Ashley Furniture - Richfield
2515 Cabela Way
Richfield, WI 53076
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Monday: 10am - 5pm
Tuesday,Friday,Saturday: 2pm - 7pm
Sunday: 11am - 6pm

Customer Care
care@bostonfam.com
Ashley Furniture/Outlet - Sheboygan
2625 S Business Dr.
Sheboygan, WI 53081
866-638-1957
Showroom Hours:
Mon-Fri: 10am - 8pm
Sat: 10am - 7pm
Sun: 11am - 6pm

Pick-Up Hours:
Tuesday - Saturday: 10am - 7pm
Wausau Ashley Furniture Outlet
1818 Stewart Avenue
Wausau, WI 54401
866-638-1957
Showroom Hours:
Monday: 10am – 7pm
Tuesday-Wednesday: Closed
Thursday-Friday: 10am – 7pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Pick-Up Hours:
Monday - Friday: 10am - 8pm
Saturday: 10am - 6pm
Sunday: 11am - 5pm
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Furniture and ApplianceMart's Policies and Guarantees

Return and Cancellation Policy

All custom, special order, ready to assemble product, bedding, closeout merchandise, protection plans, and delivery charges are non-cancellable/non-refundable. Sold "as is" merchandise has no implied or expressed warranties and all sales are final. Pending a return approval, all other merchandise, within 3 days of receipt, with no physical or cosmetic damage, smoking, or pet use, then qualifies for store credit or cash refund less 20% restocking fee. Refunds will be issued within 10 business days when paying by cash or check.

120 Day Sleep Guarantee

Collections covered with 120-day confidence guarantee: Tempur-Pedic, Airloom, iComfort, iComfort Hybrid, Serta Perfect Sleeper Hybrid, Beautyrest Black, Beautyrest Sliver Hybrid

  • Foundations and adjustable bases are not included in the confidence guarantee.

  • You must sleep on the mattress minimum of thirty (30) nights.

  • You must purchase a mattress protector from Furniture & ApplianceMart, Ashley Furniture Homestore or MattressMart.

  • You must exchange for another mattress of equal or greater value. If a greater value, you are responsible for the difference.

  • You will be responsible for any re-delivery charges and/or inspection fees.

  • You must agree that the mattress will be free of any stains, soil, vermin infestation, damage (anything along those lines), as this will void the Confidence Guarantee and product warranty.

  • You are entitled to one exchange only.

  • The value of any free merchandise or store credit will be deducted from the amount you have available to re-select, should you re-select to a non-qualifying mattress.

Price Guarantee

If merchandise is listed for a sale at a lower price within 30 days of its purchase, a refund for the difference will be issued. PROVIDED THAT: 1. The lower price is based on the same terms from an authorized dealer located within a SO-mile radius from store purchased. Guarantee does not cover lower prices that result from the rebates, merchandise not readily available, floor samples, limited quantity offers, close-outs, or discounted models.

Special Orders

Good things are worth waiting for! We make every effort to quote an accurate delivery time for special order merchandise. All delivery times quoted are based on information we receive from our suppliers and are for estimate purposes only. While the estimated time is accurate the majority of the time, delays beyond our control can occur.

Special orders require a 50% down payment and are non-cancelable and non-refundable. Please make sure your furniture and appliances will physically fit through the doors and into your room and is the right size for the room before placing your order.

You will receive a phone call prior to your delivery if any delays from the suppliers do occur. Please contact our customer care department at (866) 638-1957 if you have any questions about when your merchandise is estimated to be available for delivery or pickup.

Custom Orders

Custom order requires a 50% down payment. Customer orders are non-cancelable and nonrefundable. A salesperson must verify with you all your information on your special order. Furniture & ApplianceMart will provide free of charge any repairs that are delivery related damage (scratches, nicks, chips, etc.) if reported to our company within three business days after delivery. Custom order products cannot be purchased online. Due to this items wide verity of customizable features we require a sales person to work one-on-one with our customers, to make sure everyone gets exactly what they want. Please make sure your furniture and appliances will physically fit through the doors and into your room and is the right size for the room before placing your order. Please visit or contact your nearest store to get your custom order started.