Mattress Photos
Manufacturers require that photos of defected mattress be taken and submitted with the Mattress Warranty Claim Packet. Photos must be taken without sheets or mattress protector.
Please take a minimum of 3 images that clearly show the defect.
How to measure
Material(s) Needed
- String which is longer than the mattress is wide.
- Weights to tie to each end of this string.
- A ruler; clearly showing measurements.
- 1.5 Inch piece of wood.
For a Sagging Mattress
- Place the piece of wood in the sagging area of the mattress.
- Use a string with a weight tied to each end and drape over the defective mattress while piece of wood is in place.
- Place your ruler or measurement device next to the block of wood and string; and take a close up photo of the measurement.
For a Bulging Mattress
- Place block of wood against the side of mattress, under the sagging area.
- Place the measurement device against the sag or bulge on the mattress, with the block of wood underneath to measure the sag.
- Take a close up photo of the measurement taken of the sag or bulge.