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Service and Customer Care Department

Furniture & ApplianceMart Customer Care Contact Information

  • Phone: 1-866-638-1957

    • *For faster service, fill out a form below.

  • E-Mail: care@bostonfam.com

Customer Care Center Hours

  • Monday - Friday: 8:00am - 8:00pm
  • Saturday: 8:00am - 6:00pm
  • Sunday: 11:00am - 5:00pm

At Furniture & ApplianceMart, we're one of the few retailers who still services what we sell in-house. With our certified Service Professionals, you're sure to get the service you expect before and after the sale. Contact us today to set up a service call, purchase a part, or inquire about a service issue. We're here to help.

Due to resent upgrades of our phone system wait times are longer than normal, for faster service please fill out a Customer Service request.
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Furniture and ApplianceMart has furniture and appliance stores throughout central and eastern Wisconsin in the Eastern Wisconsin, Green Bay, Appleton, and Oshkosh, WI, Central Wisconsin, Rhinelander, Wausau, Stevens Point, Marshfield, East Madison and West Madison, WI area which feature an impressive selection of name brand furniture, appliances, mattresses, and home electronics. Our in-store home furnishings galleries include: dining room, bedroom, living room furniture such as sofas, sectional sofas, leather, and reclining chairs, home office, youth furniture, mattresses, as well as home electronics and appliances. We have an extensive in-stock furniture, appliance, and home electronics inventory in our Rhinelander, Plover, Stevens Point, Wausau, Marshfield, and Madison, WI furniture stores for quick delivery and we also specialize in custom order furnishings. We can help you find the perfect appliances, electronics, and furniture for your home, and we offer affordable prices as well as low cost solutions.

Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error and we will do our best to correct it. We ask that you contact us directly or visit our stores to confirm information about pricing, color, features, dimensions, availability and special order lead times.

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